Share a driveway or live in an apartment?

It’s now easier than ever to connect to fibre!

We have great news! There have been changes to our processes that make getting fibre into a shared driveway or apartment much easier. Many neighbour permission and consent processes are now not required or have been streamlined, and we have a dedicated team to help manage all the details for you.

Reliable

Experience reliable and consistent streaming across multiple devices even at peak times in any weather condition. Plus most fibre plans have unlimited data so you won’t risk running out or any unexpected charges.

Affordable

Benefit from free standard residential installations,* and experience premium broadband at similar pricing to non-fibre broadband plans.**

Ultra Fast

Enjoy fibre speeds that offer quicker uploads, downloads and high-definition streaming with minimal buffering.

Let our helpful team make it easy to get fibre to your door

in 4 easy steps:

Let our helpful team make it easy to get fibre to your door

in 4 easy steps:

Register

There are 3 ways to register your interest: call your current internet provider, request a callback or chat directly with our Land Access & Consent team. Visit ultrafast.co.nz/easier to get your order started.

Classify

Once your order is processed we classify the job depending on the work involved in your installation. Ultrafast Fibre will take care of all your notification and permission requirements with neighbours.

All the hard work is done for you.

Install

Our friendly technicians will visit your property, agree on a plan, arrange installation works to be done and ensure everything is left as it was before they arrived.

Enjoy!

Once your installation is complete your internet provider will activate your connection and you can start enjoying the amazing benefits of fibre broadband. It’s fast, reliable and consistent, even with multiple devices at peak times in any weather conditions!

You are one step closer to getting fibre broadband!

FAQ's

Ultrafast broadband is the way of the future; using optical fibre technology rather than the slower copper technology (ADSL or VDSL). With ultrafast broadband, you will experience faster download and upload speeds, more reliable connectivity, crisper and sharper video calls, among others.

Standard installations of fibre broadband at a residential address within our coverage area are free.* A ‘standard residential installation’ includes a maximum of 200 metres of UFF network from the street to the external termination point (ETP) to be attached to an exterior wall on your house or building.

 

*For more information click here

To connect apartments, units or properties in a shared driveway to our fibre network, we have to do some build work in areas that are shared by multiple residents. We need to notify your neighbours of this planned work and, in some instances, we may need them to give consent before getting started.

We will assess what needs to be done in the driveway or building to deliver fibre. We will then allocate the work into one of three categories and follow the process set out in the Telecommunications Act for the relevant category.  Categories 1 and 2 involve installation work with low to medium impact in communal areas. In these situations we follow a notification process and do not require your neighbours consent. Category 3 is where installation involves a higher impact to communal areas and will require consent from your neighbours.


Click here for more information

When installing fibre in shared driveways and multi-dwelling units, we will assess what needs to be done in the driveway or building to deliver fibre. There are a number of different installation methods we use to get fibre to your property and every situation is different. Our friendly technicians will visit your property, agree on a plan, arrange installation works to be done and ensure everything is left as it was before they arrived.

Click here for more information

No you do not get automatically connected to fibre when it is being installed down your Right of Way or Multi Dwelling Unit. You will need to place an order with your internet provider.
There are 3 ways to get your order started:

From 11 February 2021, tenants can now request to install fibre broadband and landlords must agree (if it is possible and can be installed at no cost to them), unless specific exemptions apply.

Click for more information

How we do it:

Check out some of our video material outlining some key information about Ultrafast Fibre

Making the most of your Fibre

Some simple ticks and tricks to ensure you get the optimum performance from your fibre broadband connection.

Fibre Installation Process

Learn more about the installation process in this video.

Any Questions?

If you have any questions or would like to discuss having fibre installed in your shared driveway or apartment, please contact us and we will put you in touch with one of our Land Access & Consenting Specialists.

* Visit ultrafast.co.nz/freeinstall for full T&Cs.
**Based on a comparison of the average yearly cost price of a fibre vs non-fibre internet plan for a residential customer.
Source: www.broadbandcompare.co.nz/compare as at 1 Dec 2020.