REGISTER YOUR INTEREST BELOW

CLICK ON YOUR TOWN FOR MORE INFORMATION

If your town does not appear above, click here to see if Ultrafast Fibre is coming to your town. 

REGISTER YOUR INTEREST 

Register your interest for FREE via this form and you could receive a streamlined fibre installation. This form also asks you to give consent for Ultrafast Fibre Limited (UFF) to install the External Termination Point (ETP) (free-of-charge) on the outside of your house or business premises as we build our network down your street.

Don’t know what an ETP is? Click here to find out more information about ETPs.

We may be able to process your request faster if you provide two contact numbers.

If you are not the owner of the property then you undertake that you have obtained the approval of the owner of the property for UFF to perform the installation works at or on the property and within any common areas. This undertaking also applies where the property is part of a multi-dwelling unit (such as an apartment or office building) and the owner of the property owns all of the units within that development.

YOU ACKNOWLEDGE THAT IF YOU FAIL TO OBTAIN THE APPROVAL OF THE OWNER OF THE PROPERTY BEFORE SIGNING THIS AGREEMENT THAT FAILURE MAY RESULT IN A SUBSEQUENT DISPUTE BETWEEN YOU AND THE OWNER OF THE PROPERTY AND YOU INDEMNIFY UFF FOR ANY CLAIM, LOSS, DAMAGE AND COSTS INCURRED AS A DIRECT RESULT OF YOUR FAILURE AND/OR ANY DISPUTE BETWEEN YOU AND THE OWNER OF THE PROPERTY.

Please download the Consent Form by clicking on this link.

Privacy Statement and Use of Personal Information

Don’t know what an ETP is? You can find our more information about ETPs here. Ultrafast Fibre Limited is committed to ensuring that your privacy is protected and we will at all times comply with our obligations under the Privacy Act 1993 and the Ultrafast Fibre Limited Privacy Policy In relation to any personal information that you provide to Ultrafast Fibre Limited. Ultrafast Fibre Limited confirms that it will disclose the location of its UFB Network to third parties under confidentiality, provided that such network location information will not disclose any information which identifies you personally. In addition, and in order to assist you and the UFB retailers on our network deliver information to you about the benefits of UFB and your options, we would like to share your personal information (which will be limited to your name, your address and your contact phone and email details) so that those UFB retailers may contact you directly – but we cannot do that without your consent. Therefore, please confirm whether you give consent for Ultrafast Fibre Limited to disclose your personal information to telecommunications (broadband and phone) retail service providers on our network to provide you information about the benefits of UFB and your options.

In all other respects, Ultrafast Fibre Limited will keep your personal information confidential at all times; and you may access your personal information held by Ultrafast Fibre Limited at any time.

FREQUENTLY ASKED QUESTIONS 

I’ve heard of Fibre Broadband, but what is it exactly?

As the online world evolves, technology is changing too. Fibre is the BEST way to connect your broadband. Fibre Broadband has the ability to carry tons of information through fibre optic cables at incredibly fast speeds so you can do more online, faster and better than ever before. With the right Fibre Broadband plan to suit your needs, you will experience fast download and upload speeds, crisp and sharp video calls and reliable connectivity, among other benefits.

Why do I want Fibre Broadband if I’m happy with my current broadband connection?

Get the best; get Fibre Broadband. Fibre is the replacement broadband technology for the copper network. Imagine streaming Netflix marathons, seamless Skype calling for your family, playing endless Spotify playlists, watching YouTube clips or booking your next dream AirBnB holiday. Fibre broadband can keep up with your online demands.

How much will it cost to get the BEST fibre available?

A standard Fibre Broadband installation to your home is FREE. You only need to pay for the monthly plan fees from your chosen Fibre Broadband provider (a list of providers can be found on our website).

I have just signed up to an ADSL or VDSL broadband package, can I still pre-order Fibre Broadband?

Yes, we recommend you check with your broadband provider that your current broadband package can be upgraded to Fibre Broadband.

Can I pre-order Fibre Broadband?

Yes! In just three easy steps:

  1. Register your interest for FREE via the form below and let us know if you want us to install some of our network on your property when we build down the street and receive a streamlined fibre installation
  2. Ultrafast Fibre Limited (UFF) will contact you to take you through the next steps; and
  3. Once UFF gives you the green light, you can contact your preferred broadband provider and sign up to a Fibre Broadband service.

Why do I need to fill in the form below?

This website has been set up for the benefit of the residents in our new Fibre Broadband areas – to let you register your interest and be one of the first in line for pre-ordering Fibre Broadband as soon as we finish building our fibre network in your street. We are also giving you the opportunity to speed up things by giving UFF your consent to install (free of charge) the External Termination Point (ETP) on the outside of your house or business premises when we are building our network in your street. We are calling this “Streamlined Fibre Installation” and more information is set out below in the Registration of Interest form.

Why do I need an External Termination Point or ETP?

You need an ETP in order to have a Fibre Broadband service installed. UFF will not charge you for a standard ETP installation, and (if you choose) you may not even need to be home for the ETP installation. You will need to read and accept our “Streamlined Fibre Installation” Terms and Conditions on the Registration of Interest form below, and UFF will do the rest for you. You can find our more information about ETPs here.

Can you tell me when fibre broadband will be available in my town?

We are working hard to deliver Fibre Broadband services to your town as soon as possible. Click on your town tile above for the latest town information. Thank you for your patience.

I want to know more about Ultrafast Fibre Limited and what ‘Fibre Broadband’ can do for me

For more questions, head to www.ultrafast.co.nz/faq

Are you a developer or a surveyor?

We regularly work with many developers. If you are a developer or a surveyor and you have any future projects in and around any of the towns listed above, please contact us on build@ultrafast.co.nz and will we get in touch with you.