Retail Service Providers

Special offers for RSPs

From time-to-time we run special offers to support our RSPs and their customers. Due to regulation these offers are not given automatically. Please contact your UltraFast Fibre Account Manager to sign a side letter and take advantage of them.


Bitstream 2 Ultra Services Trial Offer*


Ultrafast Fibre launched an offer to trial three new Bitstream 2 Ultra service templates for residential or business End Users: Bitstream 2 Ultra 100/100, Bitstream 2 Ultra 200/100, and Bitstream 2 Ultra 200/200. To take advantage of this offer, you must sign the offer letter below.

Bitstream 2 Ultra Trial Offer 

The Service Description document is appended in the above trial offer letter. If you have any questions, please contact your Account Manager or the Ultrafast Fibre Product team.

* As at the date of this notice, the Service Description for Bitstream 2 Ultra is subject to the approval of Crown Fibre Holdings Limited.



Premises Networking - special introductory offer *

On 1 July 2014 Ultrafast Fibre launched a series of Premises Networking services for work beyond the ONT. The new Ancillary Services range from simply getting the Residential Gateway up and running to leaving the End User with a working RGW, phone-line and TV (depending on the Retailer Service Provider’s requirements). Premises Networking is available when ordered with a Bitstream 2 or Bitstream 2 Ultra Wholesale Service only.

Ultrafast Fibre has fixed the special introductory charges for the new Premises Networking services until December 2015.

To order the Premises Networking services and to take advantage of this offer you must sign one of the Offer Letters below.

Premises Networking Offer Letter: Internet Only Install

Premises Networking Offer Letter: Internet Only, Basic Installs and Simple Installs

Please discuss with your Account Manager or the Ultrafast Fibre Product Manager if your commercial requirements differ from those in the above Offer Letters. 


* As at the date of this notice the Offer Letters, the Service Description for Premises Networking and the revised Ultrafast Fibre Limited Price List are subject to the approval of Crown Fibre Holdings Limited.

 

50/20 bitstream service templates - special introductory price

On 2 September 2013 Ultrafast Fibre launched two new 50/20 service templates (one for Residential End User Premises and one for Busines End User Premises). These new services will receive a special introductory price.

The special introductory price will apply to service orders submitted by the RSP between 2 September 2013 and 31 December 2014. From 1 January 2015, the standard price will apply to all existing and future service orders.

RSPs need to agree and sign the below side letter to be eligible to receive the special introductory price. Please contact brett.morris@ultrafast.co.nz to send you a personalised side letter.

Full side letter and conditions


 

Free install on DFAS if ordered in December (Expired)

Direct Fibre Access Services ordered before 31 December, and installed before 28 February 2013, will incur no installation charges. 

The offer is only available on standard installs.

Full side letter and conditions


Extension of two months free offer (Expired)

Extended due to demand.

All GPON orders placed between 1 October 2012 and 14 December 2012 will be free for two months. That means, there will be no monthly charges for the first two months' connection.

Orders must be for addresses that are available for connection by 14 December 2012. Use the address finder tool to check your customers' addresses are available.

Full side letter and conditions


Two months free on all GPON orders in August and September (Expired)

To give you a helping hand getting some initial orders, or as a hook for your marketing campaigns, all GPON orders placed between 1 August 2012 and 30 September 2012 will be free for two months. That means there will be no monthly charges for the first two months' connection.

Orders must be for addresses that are available for connection by 30 September 2012. Use the address finder tool to check your customers' addresses are available.

Full side letter and conditions


Five free trial installs and three months free service in June (Expired)

In June 2012 only we are offering all signed RSPs five free GPON (residential or business) trial installations with three months free service. These free installs are a great way to test and streamline your processes before the July launch. You need to order before 1st of July 2012 so make sure you get in quick.

Full side letter and conditions


No term contracts on all Bitstream 4 or Direct Fibre Products ordered before 31 December 2012 (Expired)

For the remainder of 2012 each Bitstream 4 Service or Direct Fibre Access Service ordered will receive no Early Termination Charges if that Service is terminated at any subsequent point in time.

Full side letter and conditions

Signed side letters may require Crown Fibre Holdings approval.

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