Fibre at Your Place

Here's a quick run down of what your fibre connection will look like. We also have a fair Reinstatement Policy to ensure your property is left in the condition we found it in.

		Connection from the boundary The main fibre cable in your street will either run underground or overhead on a power line. If it runs underground a small trench to your house will be dug or a hole drilled to lay the fibre in. If it runs overhead a small cable will be run from the power pole to your house.
		This is what will be installed on your house Our qualified technician will fit an External Termination Point (ETP) on the outside of your house. The ETP is the link between the fibre outside your house to the internal wiring and hardware.
		This is what will be installed inside your house Our qualified technician will fit an Internal Termination Point (ITP) on the inside of your house, near the ETP. This works as the connection point between the ETP and the Optical Network Terminal (ONT).
		Optical Network Terminal (ONT) The ONT is the central point of your fibre connection. You can have multiple devices connected to the ONT to ensure you are getting the most from your fibre connection, including your broadband service provider's Gateway Equipment.

Reinstatement

Here at Ultrafast Fibre we have implemented a fair reinstatement policy. This means that after we have laid fibre to your door and finished your internal wiring, we will use our best efforts to reinstate your property to the condition it was when we arrived. We will leave all the areas we have worked on in a neat and tidy state.

This means that even if you have coloured concrete we'll do all we can to match the colour, and we'll even plant grass seed where necessary.

There may be some instances that we can't get an exact match e.g. imported tiles but we'll do the best we can. If you have areas that you think might be hard to match please let your broadband retailer know when you order your fibre connection. This will allow us more time to find a suitable replacement.

And remember because we are local, if you aren't happy, we can always come back and give it another go.